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WELCOME TO WINSCOMBE AND BANWELL FAMILY PRACTICE

Coronavirus

Do Not Attend the surgery please ring 111

The NHS in England  and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The NHS has put in place measures to ensure the safety of all patients and NHS staff while also ensuring services are available to the public as normal.

The risk to the general public is moderate. If you have arrived back to the UK from mainland China, Thailand, Japan, Republic of Korea, Hong Kong, Taiwan, Singapore, Malaysia or Macau within 14 days, follow the specific advice for returning travellers.

Call 111 now if you've been:

  • to Wuhan or Hubei Province in China in the last 14 days (even if you do not have symptoms)
  • to other parts of China, including Macau and Hong Kong, in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • to Thailand, Japan, Taiwan, Singapore, Republic of Korea or Malaysia in the last 14 days and have a cough, high temperature or shortness of breath (even if it's mild)
  • in close contact with someone with confirmed coronavirus

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on nhs.uk.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

Do not go to a GP surgery, community pharmacy or hospital. Call 111, stay indoors and avoid close contact with other people.

Further information is available on nhs.uk.

Like the common cold, coronavirus infection usually occurs through close contact with a person with novel coronavirus via cough and sneezes or hand contact. A person can also be infected by touching contaminated surfaces if they do not wash their hands.

The risk of being in close contact with a person with coronavirus or contaminated surfaces is very low at the current time, as members of the public who have visited Wuhan or Hubei province, China are currently in isolation.

Testing of suspected coronavirus cases is carried out in line with strict regulations. This means that suspected cases are kept in isolation, away from public areas of the hospital and returned home also in isolation. Any equipment that come into contact with suspected cases are thoroughly cleaned as appropriate. Specific guidance has also been shared with NHS staff to help safeguard them and others. Patients can be reassured that their safety is a top priority, and are encouraged to attend all appointments as usual.

Everyone is being reminded to follow Public Health England advice to:

  • Always carry tissues with you and use them to catch your cough or sneeze. Then bin the tissue, and wash your hands, or use a sanitiser gel.
  • Wash your hands often with soap and water, especially after using public transport. Use a sanitiser gel if soap and water are not available.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.

 

You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.

 

You can find the latest information and advice from Public Health England at Further information is available on nhs.uk.

 

 

 

For further guidance please click on the link below-

Public Health Guidance

At Winscombe and Banwell Family Practice we aim to provide efficient and effective healthcare, with a personal and friendly touch. As a family practice we pride ourselves on providing more than just medical treatment.

Our two surgeries, on Hillyfields Way in Winscombe and Westfield Road in Banwell, are fully integrated into the surrounding communities, serving a total catchment area of 9000 patients. Both surgeries provide disabled access and hygienic baby changing facilities and free parking for our patients, as well as visiting the nearby St. Monica’s Trust Care Village in Sandford.

All patients are allocated a Named GP who is responsible for the care and support that our Practice provides to them.  Your named GP will ensure that you receive the best possible level of care, and will work with other relevant health and care professionals involved in your care.  However, even though all patients are allocated a Named GP, this does not mean that they can only book to see that particular GP : patients are free to choose to see any GP or Nurse at the Practice, at either of our Surgeries. Equally, patients can choose to change their allocated Named GP at any time simply by asking us.

This website has been designed to make quality healthcare even more easy, convenient and available to you. Through it you can easily arrange or cancel appointments, order repeat prescriptions and, if you are new to the area, register with the practice. Furthermore, this page provides a wealth of information, from illness profiles to travel vaccination advice. We are keen to hear what you think of both the website and our overall level of service, so please feel free to leave feedback in our comments section.

From 2018, we are working together with other local Practices to offer more appointments in the early mornings, evenings and some weekends. Speak to a member of the Practice team to find out more.

Practice Leaflet

Practice Leaflet

Please be advised that we have a call recording and monitoring system installed. All calls at both surgeries are recorded.

 

 
To contact the Out of Hours Service when the surgery is closed please call 111. This is a free call from both landlines and mobiles.

 


 

 

Order Repeat Prescriptions Online

Please note the cost per item on a prescription has risen to £9.00 from 1st April 2019.

You can order any repeat medication online once you have registered for the service. Please see our online services area at the bottom of the home page or go to the Prescriptions page and click on the link to register. once registered you can easily order your monthly repeat medication online.

Please note:  From 1st April 2019 the NHS prescription charge in England is £9.00 for each quantity of a drug or appliance.  However, the cost of a prescription prepayment certificate (PPC) remains at £29.10 for a 3 month certificate. The cost of the annual certificate remains at £104.00.  Pre Payment Certificates (PPC) offer savings for those needing 4 or more items in 3 months or 14 or more items in one year. Please see the prescription pages for further information.


 Online Appointments

You can now request a routine appointment online. Please click on the link below which will take you to the page to request an appointment. Please be aware that you can only request appointments a week in advance.


Care Quality Commission

(Site updated 18/02/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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