Winscombe SurgeryTel: 01934 842211
Banwell SurgeryTel: 01934 820113
For routine appointments and general queries, please call after 8.30am and before 18.30 hours when the phones go over to be answered by the Out of Hours urgent care system.
We are now working together with other local Practices to offer more appointments in the early mornings, evenings and some weekends.
Early morning routine appointments are available at
Winscombe Surgery from 07:00 to 08:00 on Tuesday and Wednesday mornings.
In addition, we offer evening routine prebookable appointments at Winscombe Surgery up till 20.00 hours on Wednesdays and Thursdays.
We also offer routine prebookable appointments at Winscombe Surgery on one Saturday a month between 9 am and 12 noon.
Please contact reception to book an appointment.
When the surgery is closed please call
to access the out of hours service
In the case of urgent need when the practice is closed you can call NHS on 111 to speak to a triage nurse. Your needs will be assessed and advice offered or arrangements made for you to see a doctor.
Please do not ask to see a doctor out of hours unless you genuinely cannot wait until the surgery re-opens.
Call 999 in an emergency. Chest pains and / or shortness of breath constitute an emergency.
Can you treat yourself at home? A well-stocked medicine cabinet will help you treat many everyday illnesses at home.
Have you tried your pharmacist or chemist? Pharmacists are qualified to give advice on common complaints, such as coughs, colds, flu, sore throats, aches and pains.
Have you called NHS 111? You can call 111 when you need medical help fast but it’s not a 999 emergency. NHS 111 is a fast and easy way to get the right help, whatever the time.
NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.
You should use the NHS 111 service if you urgently need medical help or advice but it's NOT a life-threatening situation.
Call 111 if:
When you call 111, a trained adviser will ask you questions to find out what’s wrong, give you medical advice and direct you to someone who can help you, like an out-of-hour doctor or a community nurse. If the adviser thinks your condition is more serious, they will direct you to hospital or send an ambulance.
Do you need to visit the surgery? Your local GP surgery provides a range of services (see Clinics and Special Services). Remember to tell your doctor if you have tried or are still taking any self-care treatment.
Do you or your family need emergency hospital treatment? If so you should go immediately to your nearest accident and emergency (A&E) department or call 999 for an emergency ambulance. An emergency is a critical or life-threatening situation which may include loss of consciousness, severe chest pain or loss of blood.
Please remember that hospital Emergency Departments are designed to treat accidents and emergencies only. Calling an ambulance will not necessarily ensure you are seen any quicker in the Emergency Department.
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