Winscombe Practice, Hillyfields Way, Winscombe, North Somerset, BS25 1AF

Banwell Practice Westfield Road, Banwell, North Somerset, BS29 6AD.

CONTACT DETAILS

Emergencies, and Out of Hours Call 111

Winscombe – 01934 842211

Banwell – 01934 820113

Website: www.winscombebanwellsurgery.nhs.uk

OPENING TIMES WINSCOMBE

Mon:  08.00 – 18.30
Tue:   07.00 – 18.30
Wed:  07.00 – 20.00
Thu:   08.00 – 20.00
Fri:     08.00 – 18.30
Sat:   Closed
Sun:  Closed

OPENING TIMES BANWELL

Mon: 08:30 – 13:00 & 15:30 – 17:30
Tue:  08:30 – 13:00 & 15:30 – 17:30
Wed: 08:30 – 13:00 & 15:30 – 17:30
Thu:  08:30 – 13:00 (Closed after 1pm)
Fri:  08:30 – 13:00 & 15:30 – 17:30
Sat:   Closed
Sun : Closed

APPOINTMENTS:

Winscombe – 01934 842211   Banwell – 01934 820113

PRESCRIPTIONS:

Can be ordered via post, in person or via our website. You can also ask to register for the Patient Access   service to order your medication and book appointments on line. Please note we do not take orders for prescriptions over the phone.  Please allow 2 working days for your prescription to be ready.

Practice Staff:

Practice Manager – Becky Coyle 

Finance Manager – Valerie Allnutt

Admin and IT Manager- Kerry Reynolds

Reception Supervisor – Lorraine Barclay

Practice Secretaries – Helen Boyd and Rita Wyatt

Administration Staff:

Abi Hubbard
Karen Cridland
June Trewin
Lynda Gibbs
Katie Albutt
Jackie Joles
Gracie Harrison
Simone Clark
Sarah Jackson
Lucy James

Improved Access

We are working together with other local practices to offer patients access to more appointments in the early mornings, evenings and at weekends. To find out more about these services, please contact the practice.

Reception Staff:

Lorraine Barclay – Reception Supervisor

Angela Bond

Abi Hubbard

Jo Deer

Pepita Harris

Rebecca Pitt

Abi Crocker

Tricia Bryant

Simone Clark

Jane Newsome

Roxanne Mitchell

Sian Windram

General Practitioners

Dr John Jackson – GP Partner

Dr Matthew Paul – GP Partner

Dr Ruth Colson – GP Partner

Dr Trudi Withey – GP Partner

Dr Darren Cox – GP Partner

Dr Madeleine Edwards (Salaried GP)

Dr Nikki Howard (Salaried GP)

Dr Katie Ellison (Salaried GP)

Dr Laura Walsh (Salaried GP)

Nursing Staff

Claire Blythe – Clinical Pharmacist

Alex Richards- Advanced Nurse Practitioner/ Lead Nurse 

Ann Bailey – Advanced Nurse Practitioner

Lyn Binding – Practice Nurse

Celia Miall – Practice Nurse

Jane Gomm – Practice Nurse

Anna Smith- Practice Nurse

Katie Parkhouse – Practice Nurse

Liz Ockwell – Healthcare Assistant

Leanne Coles – Healthcare Assistant

Elaine Searcy- Phlebotomist

Patient’s Rights to General Medical Services

Winscombe and Banwell Family Practice Philosophy:

We aim to offer the highest standard of health care and advice to our patients with the resources available to us.

We have a team approach to patient care and endeavour to monitor the service provided to patients to ensure that it meets current standards of excellence. 

Patient’s Responsibilities

If you are unable to attend for an appointment please let us know so that we can offer it to someone else.

If you are late for your appointment you may be asked to rebook at another time. Try to let us know in advance if you are going to be unavoidably delayed, so that we can make alternative arrangements to help you.

A home visit should only be requested for those who are unable to come to the surgery because of serious illness or infirmity.

An urgent appointment is for an urgent medical problem. Please speak to the receptionist if you require a sick note or repeat prescription.

We would ask you to be patient if the doctor is running late. This is often due to unforeseeable emergencies but please ask for an explanation from the receptionist.

Make a separate appointment for each patient that needs to be seen. This allows the doctor enough time to treat each patient with the time that they deserve.

Please act in a responsible and courteous manner whilst on the practice premises for the safety and comfort of others.

Please treat all surgery staff, fellow patients, carers and visitors politely and with respect. Violence or verbal harassment will not be tolerated or accepted, you may be asked to register at another surgery if this behaviour occurs.

Patient’s Responsibilities