Winscombe Practice, Hillyfields Way, Winscombe, North Somerset, BS25 1AF
Banwell Practice Westfield Road, Banwell, North Somerset, BS29 6AD.
OPENING TIMES WINSCOMBE
Mon: 08.00 – 18.30
Tue: 07.00 – 18.30
Wed: 07.00 – 20.00
Thu: 08.00 – 20.00
Fri: 08.00 – 18.30
OPENING TIMES BANWELL
Mon: 08:30 – 13:00 & 15:30 – 17:30
Tue: 08:30 – 13:00 & 15:30 – 17:30
Wed: 08:30 – 13:00 & 15:30 – 17:30
Thu: 08:30 – 13:00 (Closed after 1pm)
Fri: 08:30 – 13:00 & 15:30 – 17:30
Sun : Closed
Can be ordered via post, in person or via our website. You can also ask to register for the Patient Access service to order your medication and book appointments on line. Please note we do not take orders for prescriptions over the phone. Please allow 2 working days for your prescription to be ready.
Practice Manager – Becky Coyle
Admin and IT Manager- Kerry Osborne
Reception Supervisor – Lorraine Barclay
Practice Secretaries – Helen Boyd & Chloe Rogers
We are working together with other local practices to offer patients access to more appointments in the early mornings, evenings and at weekends. To find out more about these services, please contact the practice.
Dr John Jackson – GP Partner
Dr Ruth Colson – GP Partner
Dr Trudi Withey – GP Partner
Dr Darren Cox – GP Partner
Dr Katie Ellison– GP Partner
Dr Madeleine Edwards (Salaried GP)
Dr Nikki Howard (Salaried GP)
Dr Laura Walsh (Salaried GP)
Dr Alice Blackwell (Salaried GP)
Dr Josh Nowak (Salaried GP)
Claire Blythe – Clinical Pharmacist
Alex Richards- Advanced Nurse Practitioner/ Lead Nurse
Ann Bailey – Advanced Nurse Practitioner
Lyn Binding – Practice Nurse
Celia Miall – Practice Nurse
Jane Gomm – Practice Nurse
Anna Smith- Practice Nurse
Katie Parkhouse – Practice Nurse
Liz Ockwell – Healthcare Assistant
Leanne Coles – Healthcare Assistant
Elaine Searcy- Phlebotomist
Justine Smith – Care Coordinator
Patient’s Rights to General Medical Services
Winscombe and Banwell Family Practice Philosophy:
We aim to offer the highest standard of health care and advice to our patients with the resources available to us.
We have a team approach to patient care and endeavour to monitor the service provided to patients to ensure that it meets current standards of excellence.
If you are unable to attend for an appointment please let us know so that we can offer it to someone else.
If you are late for your appointment you may be asked to rebook at another time. Try to let us know in advance if you are going to be unavoidably delayed, so that we can make alternative arrangements to help you.
A home visit should only be requested for those who are unable to come to the surgery because of serious illness or infirmity.
An urgent appointment is for an urgent medical problem. Please speak to the receptionist if you require a sick note or repeat prescription.
We would ask you to be patient if the doctor is running late. This is often due to unforeseeable emergencies but please ask for an explanation from the receptionist.
Make a separate appointment for each patient that needs to be seen. This allows the doctor enough time to treat each patient with the time that they deserve.
Please act in a responsible and courteous manner whilst on the practice premises for the safety and comfort of others.
Please treat all surgery staff, fellow patients, carers and visitors politely and with respect. Violence or verbal harassment will not be tolerated or accepted, you may be asked to register at another surgery if this behaviour occurs.