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Please allow 48 HOURS, i.e. TWO FULL WORKING DAYS between requesting your prescription and collecting your prescription
Please post or deliver your repeat prescription request to the surgery or use our online services to order.
Local pharmacies collect prescriptions from Winscombe Surgery. However, please check with Reception before placing your repeat prescription as some pharmacies offer a limited collection service from the Surgery.
ELECTRONIC PRESCRIPTION SERVICE (EPS)
If you nominate a pharmacy from which you wish to collect your repeat medication on a regular basis, the Practice can send your prescriptions electronically to that pharmacy rather than having to print out the green prescription form. If you wish to sign up for this service, please contact the Pharmacy you would like to nominate and they will set you up on the EPS system.
Banwell Surgery has a Pharmacy attached to the premises.
Some local pharmacies can provide a delivery service and also a repeat ordering service, please ask the Pharmacist for details.
Alternatively, on receipt of a stamped addressed envelope we can post your prescription to you.
If you require any further information please ask at Reception.
Medications Review
Patients on repeat medication will be asked to see a doctor at least once a year to review these regular medications.
Practice Drug Budget
We are sure you are aware that we have a drug budget for all medication that we issue at the Practice and are under constant pressure from the government to stay within this budget. We would therefore request our patients to help us by reminding you all of the following:
- Do not request medication you no longer use. If you have stopped medication let us know
- Do not hoard medication at home
- Keep a check on your medicines and only order when necessary
- Do not use another person’s medication
Our computer system monitors how much medication you are prescribed and as a result if you request a prescription before it is due there may be a delay before it is issued. We recognise that it may sometimes be necessary to make an early request ie holiday. If this is the case please help us by putting a note on the request giving the reason. This will help prevent any unnecessary delay
Repeat Request
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery. Please note this website based medication requests service is to be decommissioned and you should register for our Patient Access service to order repeat medication electronically. Ask the Receptionist for details on how to do this.