Call 999 now
Chest pain, signs of a stroke, severe bleeding, difficulty breathing, or someone who cannot be woken.
Urgent, but not an emergency?
111.nhs.uk or call 111 — day or night, including when we're closed.
Mental health crisis
Call 111 and choose option 2. Available 24 hours a day.
The NHS App
Most of it, you can do yourself
Repeat prescriptions, test results, your GP record and your appointments — on your phone, at any hour, without waiting for us to open. It is free, and it is the quickest way to get most things done.
Repeat prescriptionsOrder them, track them, and set the pharmacy you want them sent to.
Test resultsSee results as soon as they have been filed to your record.
AppointmentsCheck what is booked, and cancel what you no longer need.
Your GP recordYour conditions, allergies, medicines and immunisations.
Letters and documentsOpen and download the letters we have sent you.
Someone you care forWith their permission, manage another person’s care too.
Get the NHS AppFree for anyone aged 13 or over who is registered with a GP surgery in England. Prefer a computer? The same services are on the NHS website at nhs.uk/nhs-app.
Often faster than waiting for us
You may not need the surgery at all
Some things are dealt with quicker — and just as safely — somewhere other than here. All of these are free on the NHS, and none of them need a referral from us.
No appointment needed
Your local pharmacy
Under Pharmacy First, a pharmacist can assess you and give you prescription medicine for seven conditions, without seeing a GP:
- Sore throat (5 and over)
- Earache (1 to 17)
- Sinusitis (12 and over)
- Infected insect bite (1 and over)
- Impetigo (1 and over)
- Shingles (18 and over)
- Urinary tract infection (women 16 to 64)
Walk in, or ring the pharmacy first to check they can see you.
24 hours a day
NHS 111 online
Answer a few questions and 111 will tell you what to do and where to go. It can arrange an urgent appointment for you, including out of hours and at weekends.
Use it when you need help quickly but it isn't an emergency, or when we're closed.
111.nhs.uk · or call 111
Walk in, 8am to 8pm daily
Clevedon Minor Injury Unit
For injuries rather than illness: sprains and strains, cuts and grazes, minor burns, suspected broken bones, minor head injuries, and something in the eye. X-ray is on site.
Not for coughs, colds, sore throats, rashes, tummy pain or dental pain.
North Somerset Community Hospital, Old Street, Clevedon BS21 6BS. No appointment needed.
Refer yourself
Talking therapies
You don't need to see a GP first. If you're 16 or over and registered with us, you can refer yourself for help with anxiety, low mood, stress, grief or panic.
Refer yourself online · or call 0333 200 1893
We can't help with this one
Dental problems
GPs cannot treat toothache, dental abscesses or dental injuries, and we cannot prescribe for them. If you're in pain and have no dentist, 111 will find you urgent dental care.
Call 111 or use 111.nhs.uk
Check first
Look it up on the NHS website
Plain, trustworthy information on symptoms, conditions and medicines — including how long things normally take to get better, and the signs that mean you should get seen.
nhs.uk/conditions
Still need us?
If you need us, we're here
Tell us what's going on and one of our team will read it and get back to you. You can ask for advice, a phone call, or a face-to-face appointment — whatever suits you best.
Contact us online
Where to find us
Three surgeries, one practice
Winscombe Surgery
Hillyfields Way, Winscombe BS25 1AF
- Mon to Fri
- 8:00 – 18:30
- Sat & Sun
- Closed
Pre-booked evening appointments until 20:00, Monday to Thursday.
Banwell Surgery
Westfield Road, Banwell BS29 6AD
- Mon, Tue, Wed, Fri
- 8:30 – 17:30
- Thursday
- 8:30 – 13:00
- Sat & Sun
- Closed
Reception closed for lunch, 13:00 – 13:30 daily.
Parklands Medical Centre
Anson Way, Locking Parklands, Weston-super-Mare BS24 7PR
- Mon to Fri
- 8:00 – 17:00
- Sat & Sun
- Closed
Reception: 01934 842211 for all three surgeries.
