Coronavirus (COVID-19)

Get the latest NHS information and advice about coronavirus (COVID-19).

Get a test to check if you have coronavirus on GOV.UK

You can find all other information regarding COVID-19 here 



Access our services online

NHS digital record sharing for research and planning

Any decision with regards to extraction of this data has been delayed until september whilst ongoing discussions take place. You can find further information on opting out of sharing your records by NHS digital for research and planning purposes by clicking here including information on the national data opt-out.
You can also see further information regarding the types of opt out here.

We are (and always have been) open - but busy!

Dear Patient

During the pandemic, the Practice has remained open and everyone has been very busy, trying to see all those patients who have requested medical advice and treatment. We are currently working at unprecedented levels to manage extremely high levels of requestsOn occasions, to prevent unsafe levels of requests, we do have to pause online access. Apologies for the inconvenience this may cause but if you do have a query which is urgent please call us. If your query can wait, please contact us the following day.

In addition to this, our GPs and staff have worked to provide a local Covid vaccination service.

Practices throughout our area have also worked with the hospitals to try to ease pressures on the hospital Emergency Departments.

Now that the national lockdown is easing, we wish to reassure you that: -

-Our Practice remains open to and for our patients between normal opening hours (08.00- 18.30 hours);

-Those patients who are suffering from a long-term medical condition and require an annual review have not been forgotten. Our Practice has an up-to-date register of all such patients and our team will be contacting them in due course;

-If you require an appointment, then the most appropriate appointment will be offered and discussed with you. The appointment may be face-face, by telephone, e-mail or other. Please remember that our Practice has to make every effort possible to ensure infection control and to protect your safety and that of the staff. That is the reason for triaging all appointments;

-Our GPs and our staff are working hard to keep you safe by being involved with running your local vaccination programme. Please make sure you book an appointment when asked.
Yours sincerely

Winscombe & Banwell family practice

COVID vaccination

We are pleased to inform you that we are starting to receive small stocks of Covid vaccinations. The vaccination programme will take a number of months to complete. Please be patient. Patients will be contacted by the practice when they become eligible and we have stocks available. For more information about the vaccine please click here.
See more information on our Covid Vaccinations webpage here:

 getUBetter app

Do you have musculoskeletal pain and want to help yourself?

The getUBetter app is provided free of charge by BNSSG CCG for patients registered at Winscombe & Banwell Family Practice. It can be accessed on a Smartphone or on the Web and guides you day-by-day through a sequence of exercises and tips to help you get better from a range of new or recurrent musculoskeletal conditions:

Lower back pain, Back and leg pain, Neck Pain Shoulder Pain, Ankle Pain, Knee Pain and Soft Tissue Lower Limb.

You will be referred to the App by one of our GPs or Physio, or you can self-register by clicking on this link or the App image, Please use an email address that is unique to you and select the condition you need help to manage. You will then be sent an email with all the information you need to get started. You can download the getUBetter App to your Smartphone for easiest access or use the Webapp If you develop another condition register again with the same email address, select your new condition and it will be added to your account. The app will also connect you to your local; treatment, healthcare providers or support services if needed like Physiotherapy.

Check when your GP is working
Winscome Surgery Opening Times
8:00am - 6:30pm
7:00am - 6:30pm
7:00am - 8:00pm
8:00am - 8:00pm
8:00am - 6:30pm

When the surgery is closed and you need medical help fast but it's not a 999 emergency, call 111.

NOTE: For Banwell Surgery hours click here